Tenancy application and references

Once an offer has been accepted on a property, references will be required by the landGenerally, references are required from your employer, previous landlord, and bank. Your bank will charge a nominal fee, usually somewhere between £12 to £15. An alternative dependenne t on landlord requirements is to collect 3 months of If time is short, we may ask you to supply us with copies of your most recent 3 months’ bank account statements instead. We may use a referencing agency to carry out credit checks. You will be required to complete and sign an application form authorising access and pay a non-refundable referencing fee per tenant being referenced. All information obtained is kept strictly confidential between us and the landlord and will not be passed on to third parties.

The information above is for applicants already in the UK. If you are moving from a country outside the UK, this may vary depending on the property and on the form of the contract. In this case, please do not hesitate to contact us directly.

Holding Deposit

When your offer on a property is accepted, a holiday deposit payment of 1 weeks rent will be required to show your commitment to the property. This payment is non-refundable should you withdraw your offer. If the landlord rejects your offer or decides not to proceed with the tenancy, this holding deposit will be refunded. Please note that this money does not constitute a tenancy but is required as proof of your intention to proceed.

Security Deposit – Assured Shorthold Tenancies (ASTs)

Before your tenancy commences, you will be required to pay a security deposit along with your first month’s rent. The security deposit will be a maximum of 5 weeks rent if the annual rent is below £50,000 and 6 weeks rent if it is over. However, since the breakdown may vary somewhat depending on the property, we will keep you updated throughout the process.

The deposit is either placed with the Deposit Protection Service (A government accredited custodial deposit protection scheme) or kept in a segregated client account and insured with MyDeposits.

The deposit is held against any damages or expenses arising during your tenancy. The funds will not be released until after you have vacated the property. All rent must have been paid up to date before this along with written confirmation of any costs from the landlord and agreement from you.

You will be given full details on how your deposit is protected and how it will be returned to you shortly after we receive your deposit, but further information can be found at www.depositprotectionservice.com and www.mydeposits.co.uk.

Tenancy Deposit Protection

Since 6th April 2007, legislation concerning tenancy deposits requires all AST deposits to either be placed in a custodial deposit scheme or be protected by a government authorised insurance scheme.

The schemes:

  • Encourage tenants and landlords to make a clear agreement about the condition of the property, its furnishings and fittings at the commencement of the tenancy
  • Make any disputes easier to solve and provide arbitration free of charge where no agreement can be reached
  • Make it very difficult for landlords to withhold tenant deposit money unfairly

Inventory and Schedule of Condition

We encourage landlords to arrange a professional inventory and schedule of condition of the property detailing the contents, furniture, fittings and effects. This is then checked with you at the commencement of the tenancy, and again when you move out. The landlord usually pays for the inventory to be checked at the commencement of the tenancy and you will be required to pay for the inventory to be checked when you move out.

It is important that you take care in agreeing the Inventory and Schedule of Condition at the start of the tenancy as it will form the basis for any claim for damages by your landlord at the end of the tenancy. If there are any errors on the Inventory List and Schedule of Condition, these should be recorded and advised as soon as possible.

Rental Payments

All rent is payable in advance by standing order and payments should be set up for 4 days before your rent due date to allow time for bank clearance. If you experience any financial problems during the tenancy, it is essential that you contact us immediately.

Tenant's Obligations

These are clearly set out in your tenancy agreement. It is recommended to read the agreement carefully and ensure you have a full understanding of the document. It is particularly important that any gas or electrical problems are reported immediately, and any water leaks reported without delay, as you could be held liable for any damage. The property must be fully secured when you leave it unattended at any time with no keys left in locks. Valuables should also be left out of sight from the outside of the property. During the winter months, necessary steps must be taken to prevent the freezing of the water and heating systems. For example, setting the heating and hot water timer to come on for a few hours each day.


You will be advised at the start of the tenancy whether Kens Estate  are instructed by the landlord to manage the property or if the landlord will be taking care of all maintenance issues. If the landlord is managing the property or has appointed someone to manage the property on their behalf, you will be given their contact details. The managing agent should be contacted directly regarding any maintenance concerns that arise throughout the duration of the tenancy. If you have an urgent matter and have difficulty contacting your landlord/managing agent, please contact us for advice.

Renewing your tenancy

We will contact you approximately three months before your tenancy is due to expire to discuss whether you intend to renew your tenancy or vacate the property. If you choose to renew, we will draw up a new tenancy agreement and the administration cost of this will be shared equally between the landlord and the tenant.